Professional Heat Pump Installation, Repair and Service for Your Home Comfort

At AA ServicePro UK, we deliver expert heat pump services to keep your home comfortable year-round. With our team of qualified technicians and commitment to energy efficiency, we ensure your heating and cooling system operates at peak performance while maximising your energy savings.

CALL NOW: 020 8049 2295

Gas Safe Registered • OFTEC Registered • MCS Certified • 24/7 Emergency Service

Our Heat Pump Services

Heat Pump Installation

Finding the right heat pump for your home starts with a professional assessment and proper sizing. Our certified HVAC contractors conduct thorough home energy assessments and load calculations to determine your space's perfect heat pump capacity (kW).

Types of Heat Pumps We Install:

• Air Source Heat Pumps - Efficient systems that transfer heat between your home and the outside air
• Ground Source Heat Pumps - Premium energy-saving systems that exchange heat with the ground
• Ductless Mini-Split Heat Pumps - Ideal solutions for homes without existing ductwork or for creating zoned comfort

Our Installation Process:

1. Home Energy Assessment - We evaluate your home's insulation, current heating/cooling needs, and perform a heat loss calculation to determine the optimal system
2. System Design and Selection - Our team helps you select the right heat pump brand and capacity with the best SCOP (Seasonal Coefficient of Performance) and ERP (Energy-Related Products) ratings
3. Professional Installation - We handle outdoor unit placement, indoor air handler installation, pipework inspection and modification, electrical requirements, consumer unit upgrades, and thermostat installation
4. System Commissioning - We perform system startup, performance testing, and system balancing to ensure everything operates perfectly

All installations comply with Building Regulations and are MCS (Microgeneration Certification Scheme) certified for RHI (Renewable Heat Incentive) eligibility.

Benefits of Professional Installation:

• Energy-efficient system design reduces your carbon footprint
• Proper sizing prevents premature wear and excessive energy use
• Expert installation maximising system lifespan
• Full manufacturer and labour warranties

Available Heat Pump Technologies:

• Variable-speed technology for precise temperature control
• Inverter technology for enhanced efficiency
• Multi-zone systems for customised comfort
• Wi-Fi connectivity and smart thermostats for convenient control
  

Heat Pump Repair

Is your heat pump making unusual noises or not performing properly? Our technicians are skilled in heat pump system diagnostics and troubleshooting for all major brands.

Common Heat Pump Issues We Fix:

• Refrigerant Leaks - Proper handling of R-32 and other refrigerant types
• Electrical Problems - Issues with capacitors, contactors, control boards, and blower motors
• Airflow Problems - Addressing inadequate heating/cooling and temperature differential issues
• Mechanical Failures - Repairs for compressor issues, evaporator coils, condenser coils, reversing valves, and expansion valves
• Unusual Noises and Vibration Issues - Identifying and resolving operational disturbances
• System Failure - Backup heater not working or auxiliary heat problems

Emergency Repair Services:

Our 24/7 service means help is always available when you need it most. Our technicians arrive with common replacement parts and the expertise to restore your comfort quickly.

Our Repair Process:

1. Thorough system diagnostics to identify the root cause
2. Clear explanation of the issue and repair options
3. Upfront pricing with no hidden costs
4. Quality repair using genuine replacement parts
5. Testing to ensure the repair resolved the issue completely

Heat Pump Maintenance

Regular heat pump maintenance is essential for maximum efficiency and system lifespan. Our seasonal maintenance services keep your system running smoothly and prevent costly repairs.

What's Included in Our Maintenance Service:

• Filter replacement to ensure proper airflow
• Coil cleaning (evaporator and condenser)
• Condensate drain cleaning to prevent water damage
• Checking refrigerant pressure and addressing any leaks
• Inspection of electrical components, including capacitors and contactors
• Testing defrost cycle operation
• Examining the  reversing valve function for proper heating/cooling mode transitions
• Evaluating heating mode and cooling mode performance
• Verifying the proper operation of the backup heater and auxiliary heat

Seasonal Maintenance Recommendations:

• Winter Preparation - Ensuring your system is ready for cold-weather operation
• Summer Preparation - Optimising cooling capacity for warm weather

Maintenance Plans:

Choose from our annual service plans designed to protect your investment and provide priority service:

• Basic Plan: Annual maintenance, filter replacement, 10% off repairs
• Premium Plan: Bi-annual maintenance, filter replacement, 15% off repairs, priority scheduling
• Ultimate Plan: Quarterly maintenance, filter replacement, 20% off repairs, priority scheduling, extended warranty coverage

Regular maintenance helps control humidity levels, improves indoor air quality, and minimises operating costs.

Explore Maintenance Plans

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Why Choose Our Heat Pump Services

Certified Expertise

Our technicians are Gas Safe Registered, OFTEC Registered, and MCS Certified, ensuring they're qualified to handle all aspects of heat pump service, including proper refrigerant handling and system design.

Quality Guarantees

We stand behind our work with robust warranty coverage on both parts and labour. We honour manufacturer warranties and offer extended warranties for additional peace of mind.

Energy Efficiency Focus

Our recommendations always prioritise energy savings and system efficiency, helping you reduce your carbon footprint while enjoying optimal comfort.

Customer Satisfaction

With hundreds of positive customer reviews, our reputation speaks for itself. We're committed to delivering exceptional service on every job.

Heat Pump Brands We Service

We have experience with all major heat pump brands, including:

• Worcester Bosch
• Vaillant
• Mitsubishi
• Daikin
• Samsung
• Grant
• Panasonic
• Nibe
• Kensa
• LG

Our technicians receive ongoing training to stay current with these manufacturers' latest heat pump technology.

Energy Savings & Incentives

Upgrading to a modern, high-efficiency heat pump can significantly reduce your energy costs while improving comfort.

Available Incentives:

• Boiler Upgrade Scheme (BUS) provides grants towards the cost of your installation
• Renewable Heat Incentive (RHI) payments for eligible systems
• Energy Company Obligation (ECO) funding for qualifying households
• Special Financing Options to make your upgrade affordable

Our team helps you navigate these opportunities to maximise your savings. We'll calculate your potential operating cost reduction based on your current system and our recommended replacement.

Frequently Asked Questions

How do I know if my heat pump needs repair?

Signs include unusual noises or vibrations, insufficient heating or cooling, frequent cycling, ice formation on the outdoor unit, rising energy bills, or the system blowing cool air in heating mode. If you notice these issues, contact us for professional system diagnostics.

How often should I service my heat pump?

We recommend professional maintenance twice yearly – once before heating and once before cooling seasons. This preventative maintenance ensures peak efficiency and extends your system's lifespan.

What size heat pump do I need?

The right size depends on your home's square footage, insulation levels, climate, and other factors. Our technicians perform a proper load calculation to determine the appropriate heat pump capacity (kW) for your space, avoiding the problems associated with oversized or undersized equipment.

How long does installation take?

Most standard heat pump installations can be completed in 1-2 days. More complex installations involving pipework modification or consumer unit upgrades may take longer. We'll provide a specific timeline during your consultation.

What's the lifespan of a heat pump?

With proper maintenance, most heat pumps last 12-15 years. Regular service, including coil cleaning and filter replacement, maximises system lifespan.

What maintenance can I do myself?

You should regularly replace or clean filters (every 1-3 months, depending on use), keep the outdoor unit clear of debris, and ensure vents are unobstructed. However, certified technicians should perform technical maintenance involving refrigerant, electrical components, and internal cleaning.

Customer Reviews & Testimonials

"After our 10-year-old heat pump finally gave out, AA ServicePro UK made the replacement process painless. Their team helped us select an energy-efficient model, and we've seen our utility bills drop by 30%!" – Sarah T.

"The technician who serviced our heat pump was knowledgeable and thorough. He explained everything he was checking and made some adjustments that significantly improved our system's performance." – Michael R.

"When our heat pump stopped working during the coldest week of winter, AA ServicePro UK responded within hours. They diagnosed and fixed the problem the same day. Incredible service!" – Jennifer P.

Customer Satisfaction Rate: 98%

Contact Information

Phone: 020 8049 2295 (Call Now)

Business Hours: Monday-Friday: 8am-7pm Saturday: Closed Sunday: Closed

Emergency Service: Available 24/7

Special Offers

New Customer Special: £50 off your first maintenance service

System Replacement: Free smart thermostat with any new heat pump installation

Maintenance Plan: 10% off when you sign up for an annual service agreement

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Gas Safe Registered • OFTEC Registered • MCS Certified • Fully Insured • Satisfaction Guaranteed